Fierce Conversations, Part Iii
Along with their reputation for delivery came the reputation of driver, pace setter, or taskmaster. Most were proud of this reputation and believed they were doing what they were paid to do. However, in their drive to deliver results, they often left more than a few people battered and bruised along the way. They didn t realize that over time, feelings of intimidation among the troops would build up to the point of creating barriers to progress. These leaders were unknowingly creating a negative emotional wake. Often in heated or charged conversations we are so focused on what we want to say and how we feel that we don t pay attention to the impact our words, tone and body language have on other people. How do people feel when you leave. Are they fired up and motivated or are they depressed and defeated. Do they feel listened to, valued and trusted...